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Terms of Service

A legally binding User Agreement between you and Gigora governing your use of the Gigora work marketplace, applications, and related services.

Version 2.1 Effective August 13, 2026

Table of Contents

  1. Introduction
  2. 1. Gigora Accounts
    1.1 Registration 1.2 Eligibility 1.3 Profile 1.4 Account Types 1.5 Permissions 1.6 Verification 1.7 Passwords
  3. 2. Purpose of Gigora
  4. 3. Service Contracts
  5. 4. Worker Classification
  6. 5. Fees
  7. 6. Payments & Escrow
  8. 7. Non-Circumvention
  9. 8. Records of Compliance
  10. 9. Warranty Disclaimer
  11. 10. Limitation of Liability
  12. 11. Release
  13. 12. Indemnification
  14. 13. Term & Termination
  15. 14. Disputes With Gigora
  16. 15. Additional Features
  17. 16. General
  18. 17. Definitions
  19. 18. Contact

What these Terms include

The Gigora Terms of Service are made up of the following documents, which together form a single binding agreement:

  • This User Agreement
  • The Privacy Policy
  • The Cookie Policy
  • The fee schedule published on the Pricing page
  • Any feature-specific terms presented when you use Enterprise SSO, Genesis NFT minting, catalog Services, or DAO voting
This is important. This User Agreement contains information about your legal rights, remedies, and obligations. By creating an account, clicking accept, signing in, or using the Site or Site Services, you agree to these Terms of Service, including Section 14, which requires informal resolution and, where permitted, binding arbitration and a waiver of class or representative actions. If you do not understand or agree, do not use Gigora.

This User Agreement (“Agreement”) is a legally binding contract between you (“you” or “User”) and Gigora (“we,” “us,” or “our”) governing your access to and use of gigoranetwork.com, related mobile or wallet applications, APIs, and all Site Services (together, the “Services”).

If you use the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” includes that entity. Capitalized terms have the meanings in Section 17 or as defined in quotation marks throughout this Agreement.

Plain-language boxes appear throughout this page to help you scan. They are summaries only. The full text of each section is what you agree to.

1. Gigora Accounts

How you register, who may use Gigora, the account types we offer, and your responsibility for everything that happens on your account.

1.1 Registration

You must register for an Account to use most of the Services. Unregistered visitors may browse public listings. Registration is subject to Gigora’s approval. We may decline a registration or an additional Account Type for any lawful reason, including marketplace integrity, supply and demand, cost of maintaining data, or other business considerations.

Registered users are “Users.” People who browse without an Account are “Site Visitors.” Site Visitors are still bound by the parts of these Terms that apply to public use of the Site.

1.2 Account Eligibility

Gigora offers the Services for business purposes only, not for personal or household consumer use. By registering or using the Services, you represent that you:

  • are doing business under your own name as a self-employed individual or sole proprietor, or are an employee or agent of an independent business;
  • will use the Services only for business purposes;
  • will comply with licensing, registration, tax, and other requirements that apply to your business and to any Freelancer Services you offer or buy;
  • are a legal entity, or an individual at least 18 years old (or the age of majority in your country if higher), and able to form binding contracts; and
  • will comply with all applicable local, state, federal, and international laws in using the Site and Services.

1.3 Account Profile

To register, you must complete a User profile (“Profile”), which you consent to be shown to other Users and, unless you change your privacy settings, to the public. You agree to provide accurate, complete, and current information on your Profile and on every form you submit, and to keep that information current.

You agree not to provide false or misleading information about your identity, location, business, beneficial owners, skills, rates, or services. We may suspend or terminate any Account that provides false, inaccurate, or incomplete information, or that we reasonably believe is being used to mislead other Users.

1.4 Account Types

We offer two primary Account Types under a single login: Client and Freelancer. Enterprise workspace members and Agency-style teams act through a Client or Freelancer Account with additional permissions. You agree not to register or maintain more than one Account without our written permission.

If you create an Account as an employee or agent of a company, you represent that you are authorized to bind yourself and that company to these Terms. More than one person may create an Account on behalf of the same company.

1.4.1 Client Account

A “Client Account” lets you post Projects, browse talent, send invitations, hire Freelancers, purchase catalog Services, fund escrow, and leave reviews. Enterprise Clients may grant Team Members permission to act on the Client Account. Each Team Member must have their own Account.

1.4.2 Freelancer Account

A “Freelancer Account” lets you publish a Profile, list catalog Services, submit proposals, accept contracts, track time, deliver work, receive payouts, and participate in marketplace reputation systems. If you operate an agency or team under a Freelancer Account, you are solely responsible for classifying and paying people who work for you, and for all work delivered under that Account.

1.5 Account Permissions

You are responsible for all activity on your Account. You may grant other Users permission to act on your Account only as described in this Section. By granting permissions, you represent that the User is authorized to act for you and that you are fully responsible for what they do or fail to do, including payments and entering Service Contracts. If a permitted User violates these Terms, we may limit or close related Accounts.

1.6 Identity and Location Verification

When you register and periodically thereafter, your Account may be subject to verification, including checks against third-party databases and review of government or legal documents that confirm your identity, location, and authority to act for your business. You authorize Gigora, directly or through third parties, to make inquiries needed to validate your identity, location, email, wallet, and financial accounts, subject to applicable law.

When requested, you must promptly provide complete information and cooperate with reasonable verification requests. Some Account features may be limited until verification is completed. Gigora’s verification badge is not a guarantee of quality, legality, or performance.

1.7 Usernames and Passwords

Each person who uses the Services must register with their own credentials. You are responsible for safeguarding your username, password, wallet keys, and SSO credentials, and for any use of the Services with them. You agree to notify us immediately at info@gigoranetwork.com if you suspect unauthorized use. You agree not to use another User’s Account.

2. Purpose of Gigora

Gigora is an online work marketplace. We host the Site, help Users find each other, and facilitate contracts and escrow. We do not perform the freelance work and we are not a party to your contract with another User.

The Site is a marketplace where Clients and Freelancers can identify each other and advertise, buy, and sell Freelancer Services. Subject to these Terms, Gigora hosts and maintains the Site, facilitates formation of Service Contracts, holds and releases funds through Escrow Services, and may assist Users in resolving disputes that arise in connection with those contracts. When Users enter a Service Contract, they agree to use the Services exclusively to invoice, receive, and pay amounts owed under that contract, except as allowed by the opt-out in Section 7.

2.1 Relationship with Gigora

Gigora does not perform Freelancer Services and does not employ Users to perform them. You acknowledge and agree that Gigora does not supervise, direct, control, or monitor Users in the performance of any Service Contract, and that:

  • Users are solely responsible for User Content, including its accuracy and legality;
  • Gigora is not responsible for offering, performing, or procuring Freelancer Services;
  • Gigora does not guarantee any User’s skills, availability, or willingness to complete a contract; and
  • nothing creates an employment, agency, partnership, or joint-venture relationship between Gigora and any User offering services.

Badges, ratings, Genesis status, “recommended” placements, and AI match scores are convenience signals only. They are not endorsements or guarantees.

Users, not Gigora, are solely responsible for evaluating Projects, Clients, and Freelancers; deciding whether to contract; verifying information about other Users; negotiating terms; and performing and monitoring performance. All Service Contracts are directly between Users. Gigora is not a party to those contracts.

Nothing in this Agreement prohibits you from doing business through other channels, provided you comply with the non-circumvention and opt-out rules in Section 7.

We may test or temporarily offer beta features. We do not guarantee that any feature will be available at any given time.

2.2 Taxes and Benefits

Freelancers are solely responsible for all tax liability on amounts received from Clients and through Gigora; for obtaining any insurance they need or are required by law to carry; and for invoicing, reporting, collecting, or remitting applicable taxes. Freelancers are not covered by Gigora insurance or benefits. Freelancers are responsible for determining whether any withholding is required and for indemnifying Gigora if we are required to pay withholding, penalties, or interest because of the Freelancer’s failure to notify us.

In the event of an audit of Gigora, you agree to cooperate promptly and provide reasonably requested records showing you operate an independent business as represented to us.

2.3 Marketplace Feedback and User Content

Users publish, and may ask Gigora to publish, feedback, composite scores, location, and other Profile information. That information is based on data Users submit and is not an introduction, endorsement, or recommendation by Gigora. Providing false or misleading information violates this Agreement.

You request and agree that Gigora may make available to other Users individual and composite feedback about you, including ratings, review text, job-success indicators, and other Composite Information. Gigora is not responsible for monitoring or censoring those opinions, but may remove content that violates these Terms, undermines the integrity of the feedback system, or is inconsistent with the marketplace.

You agree not to use Composite Information to make employment, credit, underwriting, or similar decisions about another User. You may encounter content that is inaccurate, incomplete, delayed, misleading, illegal, or offensive. Gigora generally does not review User Content and is not responsible for it or for misuse of the Services.

2.4 User Content and AI Tools

We may use User Content — including job posts, proposals, messages, deliverables exchanged on the platform, and reviews — to operate matching, search, dispute summaries, and other product features, and, if you have not opted out where an opt-out is offered, to improve models that personalize your Gigora experience.

Unless you opt out in your account settings (where available), you grant Gigora a worldwide, non-exclusive, royalty-free license to use User Content you send or receive through the Services for those purposes, consistent with the Privacy Policy. You are responsible for ensuring you have the rights needed to grant this license, including for third-party material you include in User Content or Work Product. This license survives termination as to content exchanged before termination.

3. Contractual Relationship Between Client and Freelancer

You decide whether to work with another User and what the contract says. Gigora is not a party to that contract. If you do not write your own confidentiality terms, the defaults below apply.

3.1 Service Contracts

If a Client and a Freelancer enter a Service Contract, the contract is solely between them. Gigora is not responsible for and is not a party to any Service Contract, and no such contract creates employment or a service relationship between Gigora and any User.

Clients and Freelancers may agree to additional terms (confidentiality, IP assignment, and similar) so long as those terms do not conflict with, narrow, or expand Gigora’s rights or obligations under these Terms or the applicable Escrow Instructions.

A Service Contract may be started by a Client (project post, invitation, or catalog order) or a Freelancer (proposal or offer). A binding Service Contract is formed when one party affirmatively accepts an offer or counteroffer on the platform. Acceptance is agreement to (a) the material terms shown at acceptance, (b) the applicable Escrow Instructions, and (c) these Terms. Offers may be withdrawn before acceptance, subject to platform mechanics and applicable law. Once accepted, the Service Contract and Escrow Instructions are binding.

3.2 Disputes Among Users

For disputes between Clients and Freelancers, you agree to follow the dispute process in the applicable Escrow Instructions and in the product (including submitting evidence through the Site). Gigora may review evidence, including AI-assisted summaries, and may release funds to the Freelancer, refund the Client, or split funds as it reasonably determines based on the contract, milestones, time logs, and evidence. Gigora’s escrow determination resolves only the disposition of escrowed funds. It is not a legal finding on copyright, employment, or other claims, and we are not obligated to provide further assistance after that process ends.

If you seek a court or arbitral order that would require Gigora to take or refrain from taking action regarding an Escrow Account, you will give us at least five (5) business days’ prior notice of the hearing and include a provision that Gigora is paid in full for amounts otherwise owed to it and for the reasonable value of any services the order requires us to perform.

3.3 Confidential Information

Users may agree to their own confidentiality terms. If they do not, this Section 3.3 applies. A recipient of Confidential Information will take reasonable steps to keep it confidential and, on written request, will return or destroy it. This Section applies to information exchanged while evaluating a potential Service Contract even if no contract is signed.

4. Worker Classification

Clients decide whether a Freelancer is an independent contractor or an employee. Gigora is not the employer of Freelancers you hire through the marketplace.

The Client is solely responsible for deciding whether a Freelancer should be engaged as an independent contractor or an employee and for engaging them accordingly. The Client warrants that its classification decision and manner of engagement comply with applicable law. Nothing in this Agreement creates a partnership, joint venture, franchise, or employer-employee relationship between Gigora and a User.

Gigora does not currently operate a third-party payroll or employer-of-record product. If you need an employment relationship, you must use your own compliant hiring process and, if you continue to find or pay that person through Gigora, the Conversion Fee in Section 7 may apply.

5. Gigora Fees

Clients can post jobs at no listing fee. Freelancers pay a service fee from escrow when they get paid. Membership plans change that fee. Genesis holders pay 0% platform commission.

5.1 Fees for Freelancers

Service Fees. Freelancers pay Gigora a service fee for use of the Services (including marketing, invoicing, reporting, payment, and dispute tools) as published on the Pricing page (the “Service Fees”). Unless a different rate applies under an active paid plan or Genesis benefit, the default Service Fee is 10% of amounts released from escrow. Professional plan members pay 5%. Enterprise plan members pay 3%. Verified Genesis NFT holders pay 0% platform commission on eligible escrow payouts for as long as Gigora recognizes that benefit.

When a Client pays a Freelancer or funds are otherwise released as required by the Escrow Instructions, Gigora (or its payment partner) credits the Freelancer Escrow Account for the gross amount and then deducts and retains the Service Fee. You irrevocably authorize that deduction.

Membership fees. Freelancers and Clients may subscribe to Professional or Enterprise memberships for additional features, as described on the Pricing page. Membership fees are billed in advance for the selected term and are generally non-refundable except where required by law.

Disbursement fees. Withdrawal or on-chain payout methods may carry a disbursement, network, or conversion fee disclosed at the time of withdrawal. Crypto network fees are paid by the User initiating the transaction.

5.2 Client Fees

Posting Projects and browsing talent is free for Clients on the Starter tier. Clients may purchase Professional or Enterprise access for additional workspace, SSO, SLA, and billing features. Clients also fund the full Freelancer Fee into escrow (or authorize hourly billing) according to the applicable Escrow Instructions. Optional paid add-ons, if offered, will be disclosed before purchase.

5.3 VAT and Other Taxes

Gigora Fees are exclusive of taxes. We may be required to collect or withhold VAT, GST, sales tax, or similar levies. Any such amounts are in addition to the fees owed under these Terms. Collection requirements may change with the law in your jurisdiction.

5.4 No Fee for Introducing or Finding Projects

Gigora does not introduce Clients to Freelancers as an employment agency. We offer a platform on which Users introduce themselves. We do not charge a fee merely because a Freelancer finds a Project or a Client views a Profile. We also do not charge to post or view feedback.

6. Payment Terms and Escrow Services

Gigora escrow is custodial platform escrow. We (or our payment partner) hold funds while work is in progress. This is not a non-custodial smart contract that unlocks money by itself.

6.1 What Escrow Is — and Is Not

Gigora provides custodial platform escrow so Users can fund a Project or Service Order, hold that value while work is performed, and release, refund, or split it under these instructions (“Escrow Services”). Escrow Services are for business use only. You agree not to use them for consumer, personal, family, or household purposes.

When a Service Contract is funded, Gigora records the amount as held on an Escrow Account in the product. Release, refund, dispute, and split are executed by Gigora in the Site (and by crediting the Freelancer’s Gigora wallet). Escrow Services are not a non-custodial, audited smart-contract lockup. Funds are not locked in an on-chain contract that automatically releases when conditions are met. During the holding period you are trusting Gigora and its payment partners.

Gigora and its Affiliates are not banks. You will not receive interest on escrowed funds. If any interest is earned on fiat balances, it is assigned to Gigora.

6.2 How Money Actually Moves

Gigora currently uses these payment rails. They serve different purposes:

  • Bachs (third-party gateway). Cards, mobile money, bank transfer, and certain stablecoin checkouts go through Bachs. Bachs is the default processor recorded on fiat Escrow Accounts and is also a checkout option for Professional and Enterprise memberships.
  • Treasury crypto (memberships). You may pay a membership invoice by sending ETH, USDT (Ethereum, Base, or TRON), or SOL to the Gigora treasury address shown at checkout, then submitting the transaction hash. Gigora attempts automated on-chain verification that the transfer reached that treasury address. If verification succeeds, the plan activates. That payment is a purchase of membership received by Gigora. It is not project escrow and it is not a smart-contract lockup.
  • Project escrow ledger. Hiring a Freelancer or ordering a catalog Service creates an Escrow Account on the Site (held / released / refunded / disputed / split). Fiat-marked accounts are recorded against Bachs. Crypto-marked accounts may store a wallet address and a transaction reference. Unless the product expressly shows a live, confirmed transfer into a designated holding address for that Project, a crypto-marked Escrow Account may be a platform ledger entry only. Freelancer payouts after release go to the Freelancer’s in-platform wallet, then to a payout method the Freelancer withdraws to.

Genesis NFT minting is separate: it is a direct wallet call to the published ERC-721 on Base, not escrow.

6.3 Escrow Instructions

Gigora will use and release amounts recorded in an Escrow Account only in accordance with this Agreement, the instructions below, User authorizations in the product, or applicable law. Gigora acts as a limited custodial escrow agent and is only obligated to perform the duties expressly described here.

Fixed-price Projects and milestones

When Users choose fixed-price compensation, the Client becomes obligated to fund escrow for the full amount or for the first (and later) milestone when the offer is sent or the milestone is activated. Funds remain held until the Client accepts the deliverable, a milestone auto-releases after any review window shown in the product, the parties agree to a release or refund, or Gigora decides a dispute.

Hourly contracts, bonuses, and expenses

When Users choose hourly compensation, the Freelancer invoices through time logs on the Site. The Client authorizes weekly (or other posted) billing against the Payment Method on file when time is submitted or approved, as shown in the product. Bonus and expense payments, if offered, are authorized when the Client submits them. Reported time that is not disputed within the window shown in the product may be billed and released.

Catalog Service Orders

A purchase of a Freelancer’s listed Service is a Service Contract. The Client funds the listed price into escrow on order. Release follows the same rules as a single-milestone fixed-price Project unless the listing states otherwise.

Direct hire and invitations

Contracts started by invitation or direct hire use the same Escrow Instructions as the compensation type selected (fixed-price or hourly).

6.4 Escrow Accounts

Depending on your activity, Gigora will maintain a Client Escrow Account (to fund Projects, receive refunds, and pay Gigora) and/or a Freelancer Escrow Account (to receive payments, withdraw, refund Clients, and pay Gigora). You authorize Gigora to act as custodial escrow agent for those accounts. Current status is available on the Site.

If you are a Freelancer and you request payment or release of funds, you appoint Gigora as your agent to obtain those funds and credit your Freelancer Escrow Account or in-platform wallet. Because Gigora is your agent for collection, you fully discharge the Client for payments Gigora receives on your behalf.

6.5 Crypto Payments and Wallets

If you send crypto to a treasury or other address shown in the product, you are responsible for using the correct network, token, and address. Blockchain transactions are typically irreversible. Gigora is not responsible for funds sent to the wrong address, on the wrong network, or with insufficient confirmations. Wallet connection does not transfer custody of your private keys to Gigora. You are solely responsible for the security of your wallet and seed phrase.

A submitted transaction hash is evidence that you asked Gigora to verify a transfer. Verification, if offered, is an automated check against the published treasury address and does not convert that payment into smart-contract escrow. Network congestion, gas spikes, or protocol failures are Force Majeure events under Section 16.5 as to timing of crypto settlement.

6.6 Client Payments on Service Contracts

For hourly contracts, the Freelancer invoices through Gigora and the Client pays consistent with the hourly Escrow Instructions. Approval of an invoice (or expiry of the dispute window) is an irrevocable instruction to charge the Client’s Payment Method or to mark the corresponding ledger amount for release.

For fixed-price contracts, the Client is obligated to fund the applicable amounts into escrow immediately upon sending an offer, activating a milestone, or placing a Service Order. Authorizing that payment is an irrevocable instruction to charge the Payment Method (including Bachs) or to treat a verified treasury transfer, if one is used for that contract, as funding.

6.7 Disbursements to Freelancers

After funds are released under the Escrow Instructions, Freelancers may withdraw available balances to a supported payout method, subject to verification, holding periods, fraud reviews, and disbursement fees. Gigora may delay or refuse a disbursement if we reasonably suspect a Terms violation, payment risk, or legal restriction.

6.8 Non-Payment

If a Client fails to pay amounts owed, Gigora may suspend the Client Account, cancel or pause related contracts, charge the Payment Method on file (including backup methods), engage collection, and recover costs to the extent permitted by law. The Freelancer’s sole recourse for unpaid Freelancer Fees is against the Client, except to the extent funds are actually held in escrow.

6.9 No Return of Funds and Chargebacks

Except as required by the Escrow Instructions, a dispute decision, or law, deposits into escrow are not reversible at the Client’s option. You agree not to file a chargeback, reversal, or claim with your bank, card issuer, or crypto issuer for a legitimate Gigora transaction. We may dispute chargebacks and recover the amount plus fees from you. This does not limit rights that cannot be waived under applicable payment-network or consumer-protection rules.

6.10 Payment Methods

You must keep a valid Payment Method on file if you act as a Client, or complete the checkout method shown for the transaction (Bachs or treasury crypto). You authorize Gigora and its processors, including Bachs, to store and charge that method for Freelancer Fees, membership fees, disbursement fees, chargeback amounts, and other amounts you owe. You represent that you are authorized to use each Payment Method you submit.

6.11 Currency Conversion

Unless the product states otherwise, fiat amounts are denominated in United States dollars. If you pay or withdraw in another currency, a conversion charge may apply and the rate may differ from the rate available from your bank. Crypto amounts are denominated in the token and network shown at checkout.

7. Non-Circumvention

If you meet someone on Gigora, you agree to pay through Gigora for a period of time — or pay a conversion fee to take the relationship off-platform.

7.1 Making Payments Through Gigora

You agree to use Gigora as the exclusive method to request, make, and receive all payments for work directly or indirectly arising from a relationship that originated on the Site, for 24 months from the first identification of that User on the Site (the “Non-Circumvention Period”), unless you pay the Conversion Fee.

7.2 Communicating Through the Site

During the Non-Circumvention Period you agree not to share contact details (email, phone, messaging handles, wallet addresses for off-platform payment, or similar) for the purpose of bypassing Gigora, and not to solicit or accept off-platform payment for work that originated on Gigora. We may scan messages for circumvention and restrict Accounts that attempt it.

7.3 Opting Out — Conversion Fee

You may opt out of Section 7 for a specific User by paying a Conversion Fee equal to 15% of the estimated annualized contract value, or a minimum of USD 1,000 (or the equivalent then published on the Site), whichever is greater, unless we agree in writing to a different amount. Until the Conversion Fee is paid and confirmed, the exclusive-payment obligation remains in effect. Paying the Conversion Fee does not transfer any Gigora intellectual property or end your other obligations under these Terms.

8. Records of Compliance

Keep records that show you followed the law and these Terms. We may ask for them.

Users will create and maintain records to document satisfaction of their obligations under this Agreement and any Service Contract, including tax, classification, and deliverable records, and will provide copies to Gigora on reasonable request. Gigora may keep logs of Site activity, escrow events, and dispute evidence as described in the Privacy Policy.

9. Warranty Disclaimer

The marketplace is provided as-is. We do not promise uninterrupted service or that another User will do good work.

THE SITE, SITE SERVICES, ESCROW SERVICES, AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIGORA AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY USER, PROJECT, OR WORK PRODUCT WILL MEET YOUR EXPECTATIONS.

You obtain Freelancer Services from other Users, not from Gigora. Any warranty regarding those services is solely between the Client and the Freelancer.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIGORA AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

EXCEPT FOR GIGORA’S OBLIGATION TO RELEASE ESCROWED FUNDS IT ACTUALLY HOLDS IN ACCORDANCE WITH THESE TERMS, GIGORA’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO GIGORA IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD 100).

These limits do not apply to liability that cannot be limited under applicable law.

11. Release

Gigora is not a party to disputes between Users, except to the limited extent it decides the disposition of escrowed funds. If you have a dispute with one or more Users, you release Gigora and its Affiliates from claims, demands, and damages of every kind arising out of that dispute, to the maximum extent permitted by law. If you are a California resident, you waive California Civil Code §1542 (and similar laws) to the extent applicable to this release.

12. Indemnification

You will indemnify, defend, and hold harmless Gigora, its Affiliates, and their directors, officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your User Content or Work Product; (c) your Service Contracts; (d) your breach of these Terms; (e) your violation of law or third-party rights; (f) tax or worker-classification claims related to your engagements; and (g) our use of User Content under the license in Section 2.4.

13. Agreement Term and Termination

You can close your account. We can suspend or close it if you break the rules or we wind down a feature. Some obligations survive.

13.1 Termination

This Agreement starts when you first accept it or use the Services and continues until terminated. You may close your Account at any time through account settings, subject to completing or cancelling open Service Contracts and settling amounts owed. Gigora may suspend or terminate your Account or access to any Service immediately, with or without notice, if you breach these Terms, if we are required to do so by law, if we reasonably believe your Account poses risk to Gigora or other Users, or if we discontinue the Services.

13.2 Account Data on Closure

After closure, we may retain records as required by law, for dispute handling, fraud prevention, and as described in the Privacy Policy. Public feedback and Composite Information about closed Accounts may remain visible. Licensed User Content already used under Section 2.4 is not required to be deleted from trained models where deletion is not technically feasible.

13.3 Survival

Sections that by their nature should survive will survive termination, including Sections 2.2, 2.4, 5–12, 13.2, 13.3, 14, 16, and 17, and any unpaid payment obligations.

14. Disputes Between You and Gigora

Talk to us first. If we cannot resolve it, claims are decided individually — not as a class action — by remote arbitration, or by a court of competent jurisdiction if arbitration is unavailable.

14.1 Scope

This Section applies to all disputes between you and Gigora arising out of or relating to these Terms, the Services, your Account, or any aspect of your relationship with Gigora, except (a) claims that may be brought in small-claims court and (b) applications for injunctive or other equitable relief to protect intellectual property or unauthorized access to the Services.

14.2 Informal Dispute Resolution

Before filing a claim, you agree to email info@gigoranetwork.com with “Dispute Notice” in the subject line, a description of the claim, the relief sought, and the email on your Account. We will try to resolve the dispute informally for 30 days after receipt. A good-faith informal conference (which may be by video) is a condition precedent to arbitration or court proceedings.

14.3 Binding Arbitration and Class Waiver

If the dispute is not resolved informally, it will be finally resolved by binding individual arbitration conducted remotely (by video or other electronic means) in English, under the rules of a reputable arbitral institution the parties agree, or failing agreement, that Gigora designates. The arbitrator may award the same individual relief a court could award. You and Gigora waive any right to a jury trial and to participate in a class, collective, consolidated, or representative action. The arbitrator may not preside over any form of class or representative proceeding.

If this class-waiver is found unenforceable as to a particular claim, that claim must be brought in court and not in arbitration. If the requirement to arbitrate is found unenforceable, claims may be brought in a court of competent jurisdiction.

14.4 Opt-Out

You may opt out of arbitration by emailing info@gigoranetwork.com within 30 days of first accepting this Agreement, stating your name, Account email, and that you opt out of Section 14 arbitration. Opting out does not affect the rest of these Terms or the class-action waiver to the extent it can apply in court.

14.5 Choice of Law

These Terms are governed by applicable law, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15. Additional Platform Features

Rules for catalog services, Genesis NFTs, the DAO, referrals, Enterprise SSO, time tracking, and the community feed.

15.1 Catalog Services

Freelancers may list packaged offerings (“Services”) with a defined scope and price. Listings must be accurate. Ordering a Service creates a Service Contract and funds escrow as described in Section 6. Scope changes require a written (including in-product) agreement and, if the price changes, additional escrow funding.

15.2 Direct Hire and Invitations

Clients may invite a Freelancer or hire from a Profile without a public job post. Those engagements are Service Contracts and remain subject to escrow, fees, and non-circumvention.

15.3 Genesis NFT

The Gigora Genesis collection is a limited ERC-721 issued on Base mainnet. Mint price, supply, and stage (presale or public) are as published on the mint page and in the smart contract. On-chain purchases are final once confirmed. Utility (including any 0% Service Fee) is a platform benefit Gigora may define, and Gigora may require that the NFT remain in a wallet linked to your Account. Gigora does not promise secondary-market value. You are responsible for wallet security, gas, and tax on any NFT transaction. The smart contract and marketplace listings do not constitute an offer of securities.

15.4 DAO Governance

DAO proposals and votes are community-signaling tools unless Gigora expressly states that a proposal is binding. Gigora may decline to implement a passed proposal that would be unlawful, unsafe, or inconsistent with these Terms or the company’s obligations. Vote manipulation, sock-puppet Accounts, and bribery are prohibited.

15.5 Referral Program

Users may share a unique referral link. Gigora Points (“GP”) awarded for referrals, profile completion, or bonuses are promotional loyalty points, have no cash value, are not legal tender, and may be adjusted or discontinued. Current awards (including signup GP and any milestone bonuses) are described in the product and may change. Self-referrals, fake Accounts, and paid incentive schemes that violate these Terms will result in forfeiture of GP and may result in Account closure.

15.6 Enterprise and SSO

Enterprise plans may include a dedicated account manager, SLA targets, consolidated billing, and SAML/SSO as described in the product. SSO is configured per the published setup documentation. The Enterprise customer is responsible for its identity provider, user provisioning, and authorized domains. SLA credits, if any, are the exclusive remedy for missed response targets and will be stated in the Enterprise order or hub.

15.7 Time Tracking

Hourly contracts may require use of Gigora time tracking. You agree that time logs submitted through the Site are the official record for billing unless timely disputed. Circumventing or falsifying time tracking is a material breach.

15.8 Community Feed and Messaging

Feed posts and messages must comply with Section 16.9 (Acceptable Use). We may remove content and limit messaging that is spam, harassment, or an attempt to circumvent the platform.

16. General

16.1 Entire Agreement

These Terms of Service (including the documents listed in the introduction) are the entire agreement between you and Gigora regarding the Services and supersede prior agreements on that subject. Additional terms may apply to a specific feature if presented in-product; those terms control for that feature if there is a conflict.

16.2 Modifications; Waiver

We may modify these Terms by posting an updated version on this page and updating the effective date. Material changes will be signaled by notice on the Site or by email where appropriate. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Services and close your Account. Our failure to enforce a provision is not a waiver. Waivers must be in writing.

16.3 Assignability

You may not assign this Agreement without our prior written consent. We may assign this Agreement to an Affiliate or in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation of this Section is void.

16.4 Severability; Interpretation

If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed. The rest of the Agreement remains in effect. Headings and plain-language summaries are for convenience only. “Including” means “including without limitation.”

16.5 Force Majeure

Gigora is not liable for delay or failure caused by events beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages, utility or internet failures, blockchain or protocol outages, and denial-of-service attacks.

16.6 Prevailing Language and Location

The English version of these Terms controls. Translations are for convenience. Communications may be sent electronically to the email on your Account.

16.7 International Access

We do not represent that the Services are appropriate or available in every jurisdiction. You are responsible for compliance with local law. We may restrict Accounts in sanctioned jurisdictions or for sanctioned persons.

16.8 Consent to Electronic Records

You consent to receive this Agreement, notices, tax forms where applicable, and other records electronically, and to use electronic signatures. You may withdraw consent by closing your Account, but withdrawal does not affect prior electronic records.

16.9 Acceptable Use and Prohibited Conduct

You agree not to:

  • violate any law or infringe intellectual property, privacy, or publicity rights;
  • post false, misleading, defamatory, or deceptive content, or misrepresent your identity, skills, or location;
  • harass, abuse, threaten, or discriminate against others;
  • circumvent payments, fees, or security controls, or share contact details to take a Gigora relationship off-platform during the Non-Circumvention Period;
  • scrape, spider, or use automated means to access the Site except via documented public APIs and robots.txt;
  • introduce malware, interfere with the Site, or probe our systems without authorization;
  • use the Services to advertise illegal goods, adult sexual content involving minors, or other prohibited categories we publish; or
  • create multiple Accounts, manipulate ratings, or game referral or Genesis benefits.

We may remove content, reverse fraudulent ratings or GP, claw back fees, and suspend Accounts for violations.

16.10 Intellectual Property; DMCA-style Notice

Gigora and its licensors own the Site, branding, and platform software. Users retain ownership of their User Content and Work Product, subject to licenses granted in these Terms and in the applicable Service Contract. Between Client and Freelancer, ownership of Work Product is as they agree; if they do not agree, Work Product is assigned to the Client upon full payment of the related Freelancer Fees.

To report alleged copyright infringement, email info@gigoranetwork.com with: (a) your contact details; (b) identification of the work claimed to be infringed; (c) the URL of the allegedly infringing material; (d) a statement of good-faith belief that the use is not authorized; (e) a statement that the notice is accurate and that you are the owner or authorized to act; and (f) your electronic signature. We may remove material and, in appropriate circumstances, terminate repeat infringers.

16.11 Marks

You may not use Gigora names, logos, or marks except as we expressly allow in writing. Any permitted use must be accurate and may not suggest sponsorship we have not granted.

17. Definitions

  • Affiliate means an entity that controls, is controlled by, or is under common control with Gigora.
  • Client means a User who posts Projects, hires Freelancers, or purchases Services.
  • Composite Information means ratings, reviews, badges, success metrics, and other aggregated or highlighted feedback about a User.
  • Confidential Information means non-public business information a User discloses in connection with evaluating or performing a Service Contract, excluding information that is public, independently developed, or rightfully received from another source.
  • Escrow Account means a Client or Freelancer ledger account on the Site used to record amounts held, released, refunded, or split under these Terms. It is custodial platform escrow, not a smart-contract lockup.
  • Freelancer means a User who offers or performs Freelancer Services.
  • Freelancer Fees means amounts a Client owes a Freelancer for a Service Contract, before deduction of Gigora Service Fees.
  • Freelancer Services means work or deliverables a Freelancer offers or provides to a Client.
  • Payment Method means a card, bank account, wallet, or other funding source you authorize.
  • Project means a job, engagement, or catalog Service Order formed or performed through the Site.
  • Service Contract means the agreement between a Client and a Freelancer for Freelancer Services, including terms accepted on the platform.
  • Site means gigoranetwork.com and related Gigora applications and interfaces.
  • Site Services means hosting, matching, messaging, contracts, escrow, disputes, memberships, and other features Gigora provides.
  • User Content means content a User submits or exchanges through the Services, including Profiles, proposals, messages, files, and reviews.
  • Work Product means deliverables created under a Service Contract.

18. Contact

Questions about these Terms of Service: info@gigoranetwork.com

These Terms are Gigora’s original User Agreement for its marketplace. They are not legal advice. If you need advice about your situation, consult a licensed lawyer in your jurisdiction.

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