Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, complete your profile, submit a project, or communicate with other users. This includes your name, email address, professional title, biography, skills, portfolio items, and payment information.

We also automatically collect certain information when you use the GigoraNetwork platform, including your IP address, browser type, operating system, referring URLs, and information about your usage patterns such as pages viewed and actions taken.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the GigoraNetwork platform
• Process transactions and send related communications
• Match freelancers with relevant project opportunities
• Facilitate communication between clients and freelancers
• Send technical notices, updates, and support messages
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations and enforce our Terms of Service

3. Information Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With other users: Your profile information is visible to other platform users as necessary to facilitate freelance engagements.
• With service providers: We engage trusted third parties to perform functions on our behalf, such as payment processing, analytics, and customer support.
• For legal reasons: We may disclose information if required by law, court order, or to protect the rights, property, or safety of GigoraNetwork, our users, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

GigoraNetwork uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver relevant content. Cookies are small text files stored on your device by your web browser.

We use the following types of cookies:

• Essential cookies: Required for the platform to function properly, including authentication and security.
• Functional cookies: Remember your preferences and settings.
• Analytics cookies: Help us understand how users interact with the platform so we can improve it.
• Marketing cookies: Used to deliver relevant advertisements and measure their effectiveness.

You can control cookie preferences through your browser settings. Please see our Cookie Settings page for more information.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS 1.3) and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal compliance or legitimate business purposes.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your personal information for certain purposes.

To exercise any of these rights, please contact us at info@gigoranetwork.com.

8. Children's Privacy

GigoraNetwork is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information.

9. The GigoraNetwork Mobile App

The GigoraNetwork app for Android uses the same account and the same data practices as the website. In addition:

• Sign-in. The app keeps your login token in your phone's secure storage. If you sign in with Google, we receive your name, email address and profile picture from Google.
• Push notifications. If you allow notifications, we store a device token from Google Firebase Cloud Messaging so we can send you alerts about proposals, hires, messages and payments. The notification text passes through Google's servers to reach your phone. You can turn notifications off in your phone's settings at any time; signing out removes the token.
• Photos and files. The app only reads a photo or file when you choose one, for example a profile picture or work you deliver to a client. It does not access your gallery or files in the background.
• Payments. Payments into escrow and payouts are processed by our payment provider, Bachs, on its own secure pages. The app never sees or stores your card or bank login details.
• Deleting your account. You can permanently delete your account in the app under Account → Delete account, or on the website in your profile settings. We may need you to withdraw any wallet balance and finish funded jobs first, and we keep records we are legally required to keep, such as payment records.

The app does not show ads, does not track you across other apps, and does not sell your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, by sending a notification to your registered email address. Your continued use of the platform after changes take effect constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@gigoranetwork.com.